WHAT WE DO

Taking Care of Important Things

We are a leading insurance brokerage and risk management firm providing the absolute best in claims advocacy services. We develop innovative and industry-focused insurance solutions tailor-made to protect your business. As your partners you can rest assured that your assets and liabilities are adequately covered so you have the freedom to do what’s right for your business and focus on achieving your long-term goals.
 

Our clientele span every global business activity, from passenger airlines to international shipping, construction projects to professional services advisors. While the nature of every sector is different and demanding, delivering quality products and services is fundamental to our long-term partnership with you.


The secret to success is derived from providing Clients with the highest quality service based on our five core principles for customer engagement:

Dedicated Account Service Team

Every Client gets the “VIP treatment” with our experienced and dedicated account service teams placing and servicing, all classes of insurance especially for You. What we bring to the table for our clients is experience, independence, and education. They’re left empowered knowing they have the right policy with the lowest premiums, adequate coverage and personable service.

 

Terms of Engagement Agreement

We set out clear Terms of Engagement for our relationship with you. We walk you through the process from beginning to end, keeping you informed and the process simple.

 

Transparency

In today’s business environment no principle stands out more than trust, a quality embodied by our people and engrained in our procedures. Our Specialists take the dedicated time and attention needed to properly identify the right policy for our clients.

 

Structured Approach to Risk Placement

A structured approach to negotiating and placing insurance risks on your behalf gets the job done efficiently and economically. We’re able to better serve our clients by providing them with faster-than-industry-standard turnaround times, as well as having the ability to aggressively shop the right policies with multiple markets as we are not captive to a single provider.

 

Effective Claims Management

Making sure you are carefully guided along the way during a claim is our highest priority. Our dedicated staff takes the time needed to investigate the right policies for our clients’ specific needs, and offer simple solutions.

 

 

Having an Insurance Broker gives you a number of advantages:

 

We canvass the market ensuring you get the best cover suited to your needs within your budget

You have the flexibility of switching to another insurer if you are ever dissatisfied with that insurer’s service. We handle all the administrative work for you i.e. obtaining quotes, effecting cover and sending reminders when your policies come due for renewal

You will have a major advantage with an insurance professional with product knowledge at your side to guide you through the claims process